First Initial Cleaning

Cancellation Policy

Payment Policy:  Payment is Due Prior to ALL services. Vacation Rental/ Air BNB payments are Due in Advance (7days). We accept Cash. Checks, Venmo Late Fee:  Payments not Paid on the Service date are subject to a late fee of $25.00. In addition, interest will be charged at the rate of twelve percent (12%) per month on all overdue amounts. Top Notch Cleaning reserves all rights available under Oregon law to collect any amounts due and owing pursuant to this agreement. No Show Fee:   If the cleaning appointment is cancelled same day or we arrive at your home and nobody is present or you inform us that you forgot to call to cancel, a $75 fee will apply. If a cleaning appointment (s) is/are cancelled less than 72hours in advance, 100% of service total will still be charged to you. If you are needing to cancel your entire service, these requests must be made BY PHONE CALL ONLY. If a cleaning is rescheduled by the client less than 24 hours in advance, rather than cancelled, a fee of $60.00 will be charged. Client agrees to reimburse Top Notch for all costs (including attorneys’ fees) incurred by Top Notch Cleaning in collecting late payments. Accounts with excessive no show or cancellation rates may be closed by management even if fees are paid. Returned Check Fee:  Returned checks are subject to a $25.00 processing fee, and may incur late payment fees if issue is not immediately remedied.

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